A payment needs attention

Credits are added after payment confirmation. If your balance has not updated, check the receipt and the payment status before trying another purchase.

Checklist

• Confirm the payment completed — check your card statement or Lemon Squeezy receipt email.
• Refresh the Credits page — the balance and payment history update on load.
• Check the payment status before paying again — a pending payment may still complete.

Contact support

If the payment shows on your statement but credits are missing, open a support ticket with the receipt email and the approximate time of purchase. Replies arrive by email; ticket status is shown in Support.